Terms & Conditions

GENERAL USE OF PYVETSTUDIO.COM

Welcome to Pyvetstudio.com terms and conditions, which apply to all items ordered from Pyvetstudio.com.  Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below.

We may change these terms and conditions from time to time without notice to you.

If you have any queries relating to these terms and conditions, please contact info@pyvetstudio.com.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

– The product ordered being unavailable from stock, If you’ve placed an order and was contacted from us, we’re sorry about that. This will usually be because the stock wasn’t in the warehouse. You will offer your refund or change the items. If you would like to refund you will receive a cancellation email and a refund via the original payment method used. The refund may take up to 7 days.

– Our inability to obtain authorization of payment

– The identification of an error within the product information, including price or promotion

– If we suspect any fraudulent activity

INTELLECTUAL PROPERTY RIGHT

All Intellectual property rights over the website and content, including, images, graphics, illustrations, logo, content, videos, texts, software, trademarks, copyrights, are the property of Pyvet.

Users agree to respect the Intellectual property rights owned by Pyvet. Do not sell, copy, modify, reproduce, public communication and edit including creating derivative works or use of the Pyvet content from any materials or content on the service of the website available for commercial purposes or any purpose is strictly prohibited. Contact us to request permission to use our contents for any purposes.

PRICING POLICY

Displayed prices shown on the site and invoice are in us Dollars (USD $) or Thailand baht (THB ฿) which is the price and currency that you pay at checkout. To ensure final pricing before confirming your order, we recommend that you click to select your country from the list of shipping destinations.

We ship on a DHP (delivery duty paid) basis, meaning that all relevant import taxes and duties are already included in the product price.

Prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the current price at the time your order is accepted.

PRICE

Prices displayed on the Website apply to online purchases only. All prices listed on this website are in Dollars (USD $) and Thailand baht (THB ฿) 

Prices are inclusive of VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. Prices are subject to change without notice.

These changes will not affect orders that have already been dispatched. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on each country of each parcel and will be shown during the checkout process.

PAYMENT

Payments by credit or debit cards will be processed by omise gateway electronic payment service. All details of the card will be sent by encrypted protocol to said service without third parties having any access thereto whatsoever. Such details will not be used by pyvet company limited except for performing the procedure relevant to your purchase or for reporting cases of fraud to the police on the website. The price of your purchase will be charged to your current account only when the purchased products are actually shipped.

PRIVACY POLICY

We will treat all your personal details as confidential. When you register on this website, or make a purchase, we will collect personal details from you such as your name, e-mail address, billing address, telephone number. We guarantee that any personal details which you provided to us are held in security and will not be published to the third party nor other company.

We use your information only for the following purposes:

– Maintaining your registration.

– The statistic purpose to improve this website and our services to you.

– To serve website contents to you.

– To administer of this website. 

– To notify you of products or special offer that may be interested to you.

– To send you information or our news and update by email.

– To send you the promotion or discount codes.

CONTACT 

I am customer, how can I contact to you?

If you have any question or any problem, please contact to Customer Service Department, by the following:

Address: 172/6 Soi Meesuwan 3, Phrakanong-nuea, Wattana, Bangkok 10110, THAILAND 

Customer Service: Tel. +66 96 329 3265

(Monday – Friday 10.00 – 18.00 Thailand), except public holidays.

Email: info@pyvetstudio.com

Line ID: @pyvet

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